Patient Insights

Improve Quality by Measuring Patient Outcomes

Our health care system’s efforts to improve quality of care often lack an important element: the patient’s perspective on his or her own health. At Optum™, we capture reliable, practical and scientifically valid information on the patient’s own functional health and well-being with patient-reported outcome (PRO) measures.

Life Sciences companies can use these PROs throughout the product development lifecycle to measure success, prove value and find opportunity. Increasingly, PROs are also being used by payers, providers and government agencies to improve quality by measuring health outcomes from the patient’s point of view.

 

SF Health Surveys

SF™ health surveys capture practical, reliable and valid information about functional health and well-being from the patient's point of view. They can be used across age, disease and treatment group, and are appropriate for a wide variety of applications. Conversely, disease-specific health surveys focus on a particular condition or disease.

Disease-specific Health Surveys

Dig deeper into the hearts and minds of patients to get vital information about the impact of a particular disease on individual health and well-being.

Pediatric Health Surveys

Information to Impact Children’s Health

Let Optum™ help you drive evidence-based clinical interventions and treatments by providing highly detailed information about pediatric health.

Translation Process

Survey Translations

Whatever your translation needs, Optum™ speaks your language. Our health surveys are some of the most widely used measures of functional health and well-being in the world, due in part to the number of different languages they are available in. For example, the SF-36v2® Health Survey is currently available in more than 170 language translations.

Modes of Administration

It is no secret that technology is changing health care — from the way physicians practice and pharmaceutical companies develop new drugs, to how patients receive care. At Optum™, we put the best technology to work for you by offering a variety of ways for patients to complete health surveys.

Consulting Services

Better Understand Your Population

Our Outcomes Insight Consulting™ Division can help you translate patient-reported information into knowledge and results. Whether you are seeking a label claim or need assistance with an FDA dossier, Optum will guide you every step of the way. Equipped with our proprietary databases, we can also help you to identify future health risk, understand the distribution of disease burden in subscriber populations and assess treatment effectiveness.

CAHPS Survey Certified

Optum™ is certified to administer the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Survey in English and Spanish for state Medicaid and managed care organizations across the country. CAHPS® assesses customer experiences with their health plan and is a major component of HEDIS®, the Healthcare Effectiveness Data and Information Set. 

Medication Adherence Programs

Predict and Prevent for Better Adherence

Better medication adherence can improve health outcomes, reduce health care spending and support health plans looking to increase their CMS Star Ratings.

Clinical Trial Services

It is no secret that technology is changing health care — from the way physicians practice and pharmaceutical companies develop new drugs, to how patients receive care. At Optum™, we put the best technology to work for you by offering a variety of ways for patients to complete health surveys.

Manuals/User Guides

Clear, Easy Steps to Get it Right the First Time

No tool will work as expected without the knowledge to use it skillfully. Health surveys, like the SF-36v2®, are no different. This is why Optum™ publishes manuals and user guides — helpful resources for customers using our surveys. 

Smart Measurement System

Capture, Benchmark and Interpret Survey Data

The Optum™ Smart Measurement® System is a convenient, all-in-one, Web-based health survey data collection service available for all health care markets.